Privacy Policy

OpusMeet is operated by Silicon Visions (“we,” “us,” or “our”). This policy applies to all OpusMeet products and services, including OpusMeet Messenger, OpusMeet Business, our mobile applications (iOS and Android), web applications, and any related services.

2.1 Information You Provide

• Account Information: When you create an account, we collect your phone number (for Messenger) or email address (for Business). You may also provide a display name and profile photo.
• Messages & Content: We facilitate delivery of messages, photos, videos, voice messages, documents, and status updates you send and receive. Personal messages are end-to-end encrypted — we cannot read them.
• Contacts: With your permission, we access your device contacts to help you connect with people you know who also use OpusMeet.
• Payment Information: If you use paid Business features, payment processing is handled by third-party processors. We do not store your full credit card details.

2.2 Information Collected Automatically

• Usage Data: We collect information about how you use our services, such as feature interactions, timestamps of messages (not content), and session duration.
• Device Information: Device model, operating system version, app version, language preferences, and unique device identifiers.
• Connection Data: IP address, browser type, and network connection type (WiFi, cellular).
• Performance Data: Crash reports, diagnostic logs, and performance metrics to improve our services.

2.3 Information from Third Parties

• Linked Devices: When you link a device (e.g., OpusMeet Messenger Web via QR code), we create a device session to keep your devices in sync.
• Business Integrations: If your organization uses OpusMeet Business with integrations (Slack, Salesforce, etc.), we may receive information necessary to provide those services.

• Provide & Maintain Services: Deliver messages, enable calls, process status updates, and keep your account secure.
• Identity Verification: Verify your phone number via OTP (powered by Twilio Verify) to prevent fraud and ensure account security.
• Improve Our Services: Analyze usage patterns (aggregated and anonymized) to fix bugs, develop new features, and optimize performance.
• Safety & Security: Detect and prevent spam, abuse, and policy violations. Enforce our Terms of Service.
• Customer Support: Respond to your inquiries and resolve issues.
• Business Features: For OpusMeet Business users: provide AI summaries, live transcription, meeting analytics, and team collaboration tools.

Personal messages sent through OpusMeet Messenger are end-to-end encrypted. This means only you and the person you're communicating with can read or listen to what is sent — nobody in between, not even OpusMeet. This encryption is always on and cannot be turned off.

Encryption keys are generated and stored on your devices. We do not have access to your private encryption keys and therefore cannot decrypt your messages.

We do not sell, rent, or monetize your personal data or content. We share information only in these limited circumstances:

• With Your Consent: When you explicitly authorize sharing, such as connecting third-party integrations.
• Service Providers: We use trusted third-party providers for specific functions:
  • Twilio — phone number verification (OTP delivery)
  • Amazon Web Services (AWS) — cloud infrastructure and file storage (S3)
  • Supabase — authentication and database infrastructure
  • Vercel — web application hosting
• Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
• Safety: To protect the rights, property, or safety of OpusMeet, our users, or the public.

• Messages: End-to-end encrypted messages are stored on our servers only until they are delivered to the recipient's device. Undelivered messages are deleted after 30 days.
• Account Data: We retain your account information for as long as your account is active. You can delete your account at any time.
• Status Updates: Status updates are automatically deleted 24 hours after posting.
• Business Data: Meeting recordings, transcripts, and AI summaries are retained according to your organization's settings and applicable data retention policies.
• Backups: Database backups are retained for a limited time for disaster recovery and are encrypted at rest.

Depending on your jurisdiction, you may have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your account and associated data.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to certain processing of your personal data.
• Restrict Processing: Request that we limit how we use your data.

To exercise any of these rights, contact us at privacy@opusmeet.com.

We implement industry-standard security measures to protect your data, including:

• End-to-end encryption for personal messages
• TLS/SSL encryption for all data in transit
• Encryption at rest for stored data
• Secure JWT-based authentication with token expiration and refresh mechanisms
• Regular security audits and vulnerability assessments
• Rate limiting and abuse prevention systems

OpusMeet is not intended for children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have collected information from a child under the applicable minimum age, we will promptly delete it. If you believe a child has provided us with their information, please contact us at privacy@opusmeet.com.

OpusMeet operates globally. Your information may be transferred to and processed in countries other than your country of residence, including the United States. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

Our web applications use essential cookies and local storage for authentication (session tokens, device tokens) and user preferences (theme settings). We do not use tracking cookies or third-party advertising cookies. We do not track you across other websites.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, contact us at privacy@opusmeet.com.

If you are in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR). Our legal bases for processing include your consent, performance of our contract with you, compliance with legal obligations, and our legitimate interests (such as maintaining security). You also have the right to lodge a complaint with your local data protection authority.

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you through the app or by other means. Your continued use of OpusMeet after changes become effective constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@opusmeet.com
• General Support: support@opusmeet.com
• Website: opusmeet.com